Support

How can we help?

Get help with Traders Grit products, accounts, videos, creator profiles, safety reports, research tools, workflow tools, or app questions.

Email Support

Account Help

For login issues, account access, profile changes, or deletion requests across Traders Grit products, email support with the subject line "Account Help" or visit the Account Deletion page.

Account Deletion

Request account and data deletion from the dedicated Account Deletion page. Include the email address connected to your account.

AI Video Platform

For upload failures, video processing issues, captions, thumbnails, creator pages, or viewing questions, include your device type and app version.

Safety Reports

To report harmful content, harassment, impersonation, copyright concerns, unsafe behavior, or product misuse, include links, usernames, and screenshots where possible.

Other Products

For research systems, workflow tools, dashboards, or future Traders Grit companies, include the product name and a short description of what happened.

Market Lens Beta

Market Lens has an owner-only synthetic research preview but is not open for public beta. The current preview does not use licensed current market data and does not make an accuracy or performance claim. The product goal includes 5M through 1W candle research, beginner and advanced views, a free tier, and proposed subscription tiers; each real timeframe and any checkout will remain disabled until its separate data, model, legal, security, and payment gates pass.

Privacy Requests

For privacy or data questions, email support and include the email address connected to your account.