Support

How can we help?

Get help with Traders Grit products, accounts, videos, creator profiles, safety reports, research tools, workflow tools, or app questions.

Email Support

Account Help

For login issues, account access, profile changes, or deletion requests across Traders Grit products, email support with the subject line "Account Help".

AI Video Platform

For upload failures, video processing issues, captions, thumbnails, creator pages, or viewing questions, include your device type and app version.

Safety Reports

To report harmful content, harassment, impersonation, copyright concerns, unsafe behavior, or product misuse, include links, usernames, and screenshots where possible.

Other Products

For research systems, workflow tools, dashboards, or future Traders Grit companies, include the product name and a short description of what happened.

Privacy Requests

For privacy or data questions, email support and include the email address connected to your account.